Privacy Policy

Last Updated on:

This Privacy Policy explains how MYHAL collects, uses, discloses, and safeguards your information when you use our agricultural classifieds and marketplace services.

1. Information We Collect

  • Personal Identification Information (e.g., Name, Phone, Email).
  • Location Data: Our applications collect real-time information about the location of your device, as permitted by you. Precise location (via GPS, network, or manual pin selection) is required to show nearby listings and connect you with local buyers and sellers. Some features of our services cannot function without access to your location. We do not track your location in the background when the app is closed, and we do not permanently store location data, except as required for fraud prevention, dispute resolution, or legal compliance.
  • Device and Log Data (e.g., device type, operating system, app usage logs).

2. How We Use Your Information

  • To facilitate user listings, communication, and transactions.
  • To provide mandatory location-based services (collected only while the app is active).
  • To send promotional and system notifications.
  • To analyze user trends and improve our services.
  • To detect, prevent, and address fraud or misuse.

3. Data Sharing & Disclosure

We do not sell your personal data. Your information may be shared only with:

  • Service providers (e.g., SMS, email, hosting, analytics vendors) to support app functionality.
  • Legal authorities when required by law or to protect against fraud, abuse, or misuse.

4. Your Rights Under GDPR & India’s DPDP Act

Depending on your jurisdiction, you may have the following rights:

  • Right to Access and Rectification.
  • Right to Erasure ("Right to be forgotten").
  • Right to Data Portability.
  • Right to Withdraw Consent at Any Time (except where location is mandatory for core app use).
  • Right to Grievance Redressal (under India’s DPDP Act).

5. Data Retention

  • Location data is used in real time and is not stored permanently on our servers, except where required for fraud prevention, dispute resolution, or legal compliance.
  • Other personal data is retained only as long as necessary for service continuity or legal requirements.

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

Our services are not directed to children under the age of 13 (or under the applicable age of digital consent in your country). We do not knowingly collect personal information from children.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at [email protected].